Selecting the Skype option on the tool bar allows the driver to initiate a call to any of the numbers included in his call list. Standard phone numbers listed are the PtMS dispatcher, an Alarm call, and 911.

Dispatcher Call - connects the driver to the dispatcher for a hands free video/voice call.

Alarm call - this places a call to dispatch, and automatically sends an instant message and PtMS text message to dispatch indicating there is an alarm condition in the vehicle. This also automatically a video record connection for the dispatcher.

911 Call - this initiates an alarm as listed above plus calls 911 for the driver.

The PtMS Mobile Unit can be configured to include other phone numbers in the call list. For example, the phone number for the next stop on the schedule. This will allow the driver to call the client as the arrive at the stop, or call the facility (doctor's office, etc) as they pull up to curb side to indicate they have arrived for pickup or drop-off.

Note once the call is initiated the entire call dialogue is hands free. With a video cam included with the mobile unit Skype will initiate video with the phone call.

Note once the call is initiated the entire call dialogue is hands free. With a video cam included with the unit Skype will initiate video with the phone call.