PtMS has an appointment reminder system that automatically calls clients scheduled for next day transportation to remind them of the time(s) of their scheduled pickups.

The system can use a voice modem on a PC or a voice-over-internet solutions such as Skype to make calls. Results are recorded in a report for quick review.

Subsets of clients (for example, only demand trips) can be selected for follow-up calls. The reminder system can distinguish between an actual call and an answering or voice mail system.

Client records can be set in PtMS to be skipped for all phone follow-up if the client requests to be excluded from reminders.

For additional information click on the following link:

http://www2.abs-pa.com/demos/online/ptmsautoreminder/ptmsautoreminder.pdf